
We have a team of uniformed professionals keeping downtown safe and secure. Our safety ambassadors patrol downtown by bike in conjunction with special duty police officers. Our award-winning security network tracks downtown activity by radio in real-time. Together they can respond to situations quickly. Call or text us at (614) 228-5718, we’re here to help.

Our outreach specialists connect people experiencing homelessness with shelter, permanent housing, and other assistance. Each year, they help hundreds of people downtown access services and move off the streets. Call or text us at (614) 228-5718 if you see someone needing assistance. Our specialists engage people on the street and in our office throughout the week.
How We Help. Our team connects people to a variety of services:
Our Results. Each year, Bill, Ryan and Jessica provide more than thousands of hours of homeless outreach and assist hundreds of clients get connected to services or find permanent housing or emergency shelter.
History of the Program. The Capital Crossroads SID began funding outreach services in 2003. At first, it shared costs with The Columbus Foundation. After two years, they began to fully fund the program. Similarly, Discovery SID understood the value of outreach and included it in their initial plan for service in 2006. Together, the SIDs now fund three full-time outreach specialists to serve clients downtown.

Our clean team keeps downtown looking beautiful with landscaping on Nationwide Boulevard, Gay Street, the planters around Capitol Square, and the High Street hanging baskets. The team also trim trees and control weeds on downtown sidewalks, and water the planters and hanging baskets.

Our clean team removes litter and leaves from sidewalks to keep downtown clean year-round. They also remove snow from crosswalks and handicap ramps. Call or text us at (614) 228-5718 if you see an area that needs attention.
Capital Crossroads and Discovery SIDs host a series of community events in Downtown Columbus. Each season we curate something for everyone: movie nights under the stars, outdoor yoga, live music, an outdoor farmer's market, and so much more. We're excited to help create a vibrant and active community for all who live, work, and play in downtown Columbus.

Each year, SID staff produces the State of Downtown Economic Development Report. SID staff is also available to provide custom economic development research. Please contact Marc Conte at (614) 591-4507 for more information.

Downtown C-pass is an innovative partnership between the property owners in the Capital Crossroads Special Improvement District, MORPC, and COTA to provide eligible employees and residents in Capital Crossroads with unlimited access to the entire COTA bus system.
Our dedicated on-street SID ambassadors are available seven days a week to provide an escort, directions, and recommendations on where to eat. They can also jump-start your car or fix a flat bike tire. Call or text us at (614) 228-5718, we’re here to help.

Are you a downtown resident with a dog or visiting downtown with your best friend? Click here to see a map of dog waste stations where you can find a bag to pick up.